About PRAGUE STAY

PRAGUE STAY is Prague's leading accommodation and lifestyle portal featuring premium serviced apartments, Prague boutique and design hotels, plus Prague lifestyle information.

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Contact Information

PRAGUE STAY, a SVOBODA & WILLIAMS company
Address: Na Perštýně 2, 110 00 Praha 1
Nonstop info line: +420 222 311 084
E-mail: info@prague-stay.com

Na Perštýně 2, Praha 1

Hotel Accommodation & Short-Term Apartment Rentals

Top Selection of Hotels and Serviced Apartments

PRAGUE STAY offers a unique selection of hotels and serviced apartments to suit your needs and lifestyle. Prague is a romantic storybook city with historic buildings, narrow cobblestone streets, and many unique shops and charming cafes. In recent years, Prague has developed a lovely selection of small boutique hotels, with Italian and French decor and very personalized service. These hotels were designed by Prague's top designers and retrofitted with modern conveniences all the while preserving the historic charm of the historic buildings of Prague. The boutique hotels are for people who seek something quite cozy and special, even whimsical.

To make your business trip as comfortable and efficient as possible, a stay in the city center at one of Prague's business hotels will provide you with easy access to all your business meetings and, at the same time, convenient access to the airport. With no transportation worries, in-house business facilities, fitness centers and the services of a first-class hotel, you might want to choose one of our best business hotels.

Our Serviced Apartments offer the convenience and service of a hotel with the extra-added benefits of being in an apartment. Our serviced apartments are located in prime residential areas in the historic center of Prague in fully renovated buildings, and usually feature reception desks/service, and some even offer fitness centers, swimming pools, and DVD libraries. Services such as regular cleaning and changing of linen are standard, while dry cleaning and laundry service can be provided upon request. Many of our luxury-serviced apartments also offer top hospitality services as concierge, room service, and valet parking. You might want to choose a serviced apartment for the versatility and comfort of an equipped kitchen, dining area and lounge for your stay in Prague.

Long-Term Property Rentals

Full Range of Rental Apartments and Houses

PRAGUE STAY, a SVOBODA & WILLIAMS company has one of the most extensive Prague Real Estate databases of Long-Term Rentals. For more information visit our featured Prague Apartments for Long Term and our offer of Prague Houses for Rent.

Locating the right home whether it is a house or a flat in Prague, facilitating the signing of a lease and efficiently handling the relocation requirements of our international clients are the primary services that SVOBODA & WILLIAMS provides for its clients intending to stay longer than 6 months.

Services & Fees

Extra fees

There are no extra fees for booking a Serviced Apartment and/or Hotel through PRAGUE STAY.

Secure Online Bookings

We provide convenient, confidential and efficient online booking using the latest online security standards of VISA and MasterCard International. We use "3D Secure" technology, the most advanced security technology today, so that no one except the bank and the bank's contractors (Pay MUZO, VISA, MasterCard) can obtain your credit card details, not even PRAGUE STAY, hotels or the accommodation provider. Furthermore, we are happy to provide quick replies to any questions you have regarding your stay.

Booking a Hotel Room

Confirmation and reservation deposit payment is done through PRAGUE STAY. The payment for balance is done directly in the selected hotel upon arrival.

Booking of a Serviced Apartment

The short-term serviced apartments can be booked in the same way as a hotel directly with the serviced apartment operator, or through our safe "3D Secure" online booking form.

Customer Service

PRAGUE STAY provides clients with support nonstop at info@prague-stay.com, or by phone: +420 222 311 084.

Personalized Service

PRAGUE STAY can arrange transfers to and from apartments, breakfast, and grocery deliveries, tour guides, tickets to cultural performances, and planning and organizing of conferences, etc.

Serviced Apartments - Terms & Conditions

Booking Procedure

The short-term serviced apartments can be booked in the same way as a hotel by booking directly with the serviced apartment operator or through our 3D Secure online booking form. Simply complete the online booking form and submit it. In order to make a booking, you will be asked on the form to make a deposit using your credit card. In case you do not wish to use your credit card, please follow our bank account instructions. Your personal information is held in strict confidence. Your credit card details are protected by 3D Secure technology.

Booking Online

Booking online acknowledges your acceptance of these terms:

  • Down payment
  • Full payment by credit card, bank transfer or in cash
  • Rates are in EURO currency and are inclusive of all taxes
  • Cancellation policy
  • Times
  • Maid service
  • Minimum stay
  • Transfers to and from apartments
  • Telephone
  • Internet & Satellite TV
  • Building Rules
  • Help

Down Payment

To secure the booking, your credit card will be charged a deposit equal to 1 night’s stay (for stays up to 5 nights), 2 night’s stay (for stays for 6 -10 nights), 3 night’s stay (for stays for 11 to 15 nights), or 7 night’s stay (for stays up to 1 month) unless agreed otherwise. If you fail to cancel prior to your arrival date (see cancellation policy below) your deposit will be retained as a cancellation penalty. If you do not wish to use your credit card you can make the deposit by bank transfer no later than 3 days after booking, in an amount equal to three night's stay - see the banking information below. The down payment has to be processed within the shortest period of time, no longer than 3 days, unless agreed otherwise.

Full Payment

You agree that you will make the full payment upon your arrival and taking possession of the apartment (unless agreed otherwise).

a) Credit Cards / Debit Cards

PRAGUE STAY accepts VISA and MasterCard International. Other types of credit cards are to be confirmed with PRAGUE STAY. We use "3D Secure" technology, the most advanced security technology today, so that no one except the bank and the bank's contractors (Pay MUZO, VISA, MasterCard) can obtain your credit card details, not even PRAGUE STAY, hotels or the accommodation provider.

b) Bank Transfer

To the account of SVOBODA & WILLIAMS s.r.o., Na Perstyne 2, 110 00 Praha 1, Czech Republic. Account no. (IBAN): CZ77 5500 0000 0002 3371 3052 at Raiffeisenbank a.s., Na Porici 37, Praha 1, Czech Republic, BIC code: RZBCCZPP.

c) Cash

You may pay in cash in EURO, USD or CZK currency and will be given a receipt for your payment.

d) Rates

Apartment prices shown are in EURO per night. In some apartments the price can be affected by the number of persons staying in the apartment, but apartments have a maximum capacity as shown on the website and may not be booked or used for greater numbers without our consent. There are no further costs or hidden costs to consider. Please be aware that when you use a credit card for payment, the payment is processed in Czech currency (CZK). The CZK rate that we display is the rate of the Czech National bank. The final price in EURO or your local currency can be slightly different due to the currency rates used by your bank. We apologize for any inconveniences caused by differences in the currency rates. Rates are connected only with the short or mid or long term lease for accommodation purpose, other commercial use of the apartment might be subject to additional fee.

Cancellation Policy

Notice of Cancellation or Modification is required 30 days prior to the arrival date to avoid a cancellation/modification penalty. If you cancel/modify at least 30 days prior to the arrival date your deposit will be returned in full. If you cancel/modify within 30 days of the arrival date you will forfeit your deposit. If payments are not made within the required time, PRAGUE STAY reserves the right to cancel the reservation.

Times

Check-in from 2:00 p.m. or earlier if available, and check-out by 10:00 a.m. (unless agreed otherwise). The keys are given to you on arrival at the apartment and upon signing an Accommodation agreement.

Maid Service

Bed linen and towels are provided in all of our apartments. There is maid service once a week for cleaning and changing of the linen and towels.

Minimum Stay

We require 3 nights minimum stay for our serviced apartments, however during the winter Christmas holiday and New Years Eve season (usually within the period of December 22 to January 03) we require 5 nights minimum stay.

Pick-up at the Airport

PRAGUE STAY can arrange transfers (airport/train station pick-up) for additional one way prices starting from EUR 20 (airport - up to 4 persons EUR 25, 5-8 persons EUR 40, 9-12 persons EUR 75, 13-16 persons EUR 90, more than 20 persons EUR 135; train station - up to 4 persons EUR 20, 5-8 persons EUR 25). Please be aware that the driver is waiting only 60 minutes from the real arrival time of your flight and if the transfer is ordered at your request and you take a taxi, have other kind of delay or use other transportation for any reason, without informing us in advance, we will still be obliged to charge you for the cost of the transfer.

Telephone

There are no telephones in the apartments. However PRAGUE STAY can lend you a cell phone during your visit. You will pay only for your calls. Our agent will organize for a pre-paid phone card based on your requirements.

Internet

Free Wi-Fi Our serviced apartments are equipped with ADSL or cable Wi-Fi routers. For security reasons our Wi-Fi signal is password protected. You will be given the password upon your arrival. If you have problems accessing our Wi-Fi network, we will be able to help you only if WindowsXP, Vista or Mac OS X directly supports your Wi-Fi adapter. However we are not responsible for lower quality Internet connections or reliability problems caused by the Internet provider. In case of Internet connection failure we will take all reasonable steps to secure the connection.

Building Rules

Parties are not allowed. In the interest of security, safety and fire regulations, no more than eight visitors will be allowed in an apartment at any one time. Visitors shall behave appropriately in the common areas of the building, and avoid loud noise and loud music after 10PM. This is in line with the Prague civil code governing residential property.

Help

If you require clarification of the above terms and conditions or any other aspect of these accommodations, please do not hesitate to contact us:

  • by email info@prague-stay.com
  • by phone +420 222 311 084

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